Returns and exchange

Returns & Exchange Policy – Odd Pieces

We don’t do returns or refunds—but we’re happy to offer an exchange or credit note if something isn’t quite right.

Exchange & Credit Note

• Request must be made within 2 days of delivery.

• Ship the product back within 4 days (return cost borne by customer).

• A credit note (valid for 3 months) will be issued once we receive the product.

• Products must be unused and in original condition.

Not Eligible for Exchange

• Sale or clearance items

• Pre-orders or custom-made items

• Used, worn, or damaged products

• Minor color or design differences due to lighting or screen display

Received the Wrong or Damaged Item?

• Email us within 2 days with your order ID + unboxing video

• We offer replacement or credit only (no refunds)

• Return pickup available for ₹150

International Orders

• No returns or exchanges

• Refunds only for lost packages (raised within 2 days with unboxing video)

Important Notes

• Credit notes cannot be applied to sale items

• Items bought via third-party websites or stores are not eligible

• Products sent without prior confirmation will not be accepted

• No refund for delivery failures due to incorrect addresses